ISM  

Integrity Software Management (M) Sdn Bhd

Intrasoft Systems (M) Sdn Bhd

 


ISM COMPANY PROFILE

THE SOLUTION PROVIDER

OBJECTIVE

ISM is an Information Technology Company specializes in providing the best solutions in commercial line for medium to large sized organizations. As such, we aspire to become a comprehensive and outstanding leader in this field.

Our primary objective is to assist our customers in generating reports pertaining to the company's financial position in a timely, organized and efficient manner, thus enhancing the overall productivity and efficiency at the workplace. We seek to aid our customers in maintaining an accurate and reliable computerized information systems.

ISM takes great care to focus on customer satisfaction as its main source of business, through marketing solution and servicing, rather than simply selling.

Its commitment towards innovative problem solving often by customizing turnkey solutions or modifying its existing software products, goes far beyond what many others can or willing to do. Thus, ISM creates what is called a 'PARTNERSHIP' with its customers.

Today, every business environment is mentioning, about solutions to their needs. Which is ironic, because solutions are what ISM has been faithfully providing to its customers.

ISM has become what many computer companies are trying to involve into - a dependable supplier of solution, specifically to solve customer's problem and an active partner you can always depend on.

OUR PEOPLE

Meeting your objectives and satisfactions are our first priority. Therefore, we assure you of our best attention and after sales service of our software.

At ISM, we work together in such a way as to enhance the personal strengths and awareness of each member of our organization. This in turn translates into quality performance from our staff in their personal fields of expertise. It is through the quality of our staff that we can give what is truly excellent service, not just what is merely good for our customers.

In additional, our staffs are totally committed and experienced in their fields. Avenues are also provided for our staffs to further develop their skills and expertise so that we may serve you better. We want to ensure in meeting your objectives and satisfactions effectively and efficiently.

In this era of Information Technology, high standard of support and after sales service, coupled with our concern to provide users with practical solution to their application needs have led to the recognition of ISM as one of the leading software house in the market.

At ISM, it is not what we do individually that's important. Rather, it's the way we work as an integrated unit that holds extinct benefits for our clients.

Our operation is directed towards your needs. With our expertise, we are able to offer real advantages. With our teamwork, you'll find that we can provide you a competitive edge. Our appointment as a software house for several companies bears further recognition.

The ISM Software Team: -

1. Jack Ng - System Consultant 6. Sin Pui Mun - Analyst/Programmer
2. Stephen Yong - System Project Manager 7. Pearlie Loh - Programmer
3. Frankie Len - System Analyst 8. Steven Lim - Systems Support Executive
4. Irene Lim - System Analyst 9. Ervenne Yong - Sales Executive
5. Teoh Ban Pin - Analyst/programmer 10. Chong Tun Weng - Sales Manager

SOFTWARE AND SERVICES

The growth in computer industries in the past few years has been tremendous and in respond to the market demands, ISM are providing such expertise to a major proportion of the industry.

The services rendered by ISM are :-

The company's confidence stem from its ability to provide tailor-made solutions suited to the customer needs.

 

GOODWILL

The diverse range of expertise available has brought about the implementation of various specialized projects in different environments. The followings are some of the companies that ISM has implemented systems to them.

Company Country Systems
01. Avon Malaysia (150 Branches) Mr Tan 03-7573848 POS
02. Avon Thailand ( 10 Branches)   POS
03. Avon India ( 10 Branches) Sanjeev 0091116233920 POS & MLM
04. Armata Tea Arts Catherine 03-3421519  POS
05. Blue Point Autoparts 03-3442722    POS
06. Bonia  Alice 03-9715155  Cheque Printing
07. Chin Car Centre  Moses 0195558993 Accounting
08. Chlitina Marketing (40 Branches) Mr Yap 03-7822577 Accounting * POS & MLM
09. CIA Mgmt Services Robert 03-7822577 POS
10. Courteous Video Ms Wong 03-4237736 POS
11. Donga Batik Mr Lee 03-9812835 POS
12. Dymax Bio-Blue (5 Branches) Robin 03-7462249 Accounting & POS & MLM
13. Express Production Ms Pang 03-9730168 Accounting
14. Esterol Yew Ai Ling 03 3432133 Lab System & Warehousing
15. Foong Sing Ornament 03-4218359 Accounting
16. Fook On Co. Mr Yim 03-2385867 Jewelry Stock
17. Fairfloor Mr Mok 03-6578618 Accounting
18. Fountain Life Mr Sam 03-7052868 Accounting & MLM
19. Great Eastern Life Peter Lim 03-2003724 Purchase Order & Inventory
20. Henning Ply Ms Loo  Accounting
21. Hitachi Malaysia (5 Branches) Mr Jackson 03-7568994 Job Costing
22. Industri Kosmetik Lia En.Izani 03-4120091 MLM
23. K-Dimension   Accounting
24. Kwang Hap Siang 03-2426045 Petrol Accounting
25. KL Lee Mgmt Penny 03-4327688 Accounting
26. Kinzcity Jennifer 03-9858988 Accounting & MLM
27. LCI Clearmont Yamada 03-9832833 Accounting & MLM
28. Learning Dynamics Peter 03-2828842 Accounting & MLM
29. Labu Resort Peter 03-7928100 Accounting & POS
30. Maxcare Marketing Cik Wati 03-4132524 Accounting & POS
31. Mega TV 03-3444792 Warehousing
32. Milky Way Jewelry Mdm Tan 03-2419133 Jewelry Stock
33. Min Hwa Marketing Mary 03-3651200 Accounting
34. Neways Malaysia (20 Branches) Miss Loh 03-7546288 POS & Bank Reconciliation
35. Neways Thailand ( 2 Branches) Miss Ying POS
36. Neways Hong Kong Mr Donny POS
37. Opel Malaysia Fadzil 03-7936187 Auto Service (Pro) System
38. PP Photo (10 Branches) Mrs Lee 03-2916626 Accounting & POS
39. Pioneer Trading Ms Loh 03-7814680 Accounting
40. Poljot Holdings Joanna 03-7801668 Accounting
41. Patino Marketing Miss Soo 03-7951669 Accounting
42. Pattitoppers Sandra 03-7822577 Accounting
43. PJ Wheel Lawrence 03-7913503 Auto Service System
44. YSK Reliance Goldsmith (4 Branches) Mr Yap 03-4518895 Jewelry Stock
45. Siang Hin Tayar (20 Branches) Teng 03-4223366 Auto Service System
46. Sin Leong Sing Motor Ms Lee Hire Purchase
47. Scipa Malaysia Melanie 03-5594355 Label Printing
48. Swee On Co. Mr Yim 03-2385867 Jewelry Stock
49. SonyToyo Sharon 03-9642266 Accounting & POS
50. Sime Securities En Noor 03-2743200 Inventory Tracking
51. University Malaysia   Inventory Tracking
52. Welcome Shoe Mrs Soo 03-9834082 Accounting
53. Washroom Professional Ms Lum 03-9835700 Accounting
54. Wengcon Machinery Mr Alex 03-5222525 Accounting & Inventory
55. Winston Engineering Miss Wong 03-7365896 Accounting
56. Worldwide Jewelry Ms Yap 03-4449889 Jewelry Stock
57. Yuen Mei Jewelry 03-4229232 Jewelry Stock
58. Yap Brothers 03-2912094 Jewelry Stock
59. Zin Lian Jewelry Mr Lee Jewelry Stock

 

Joint Venture Project

60. NetCard (SUKOM98 Web Page) Ken Yong 03-9663000 Games Results System
61. Qualcomm (TNB)   Vechile Tracking System (Mapping Module)
62. Sodec (Major Banks) James 012-2017746 Currency Control Data Capture

 

SUPPORT AND STRATEGY

Being a user oriented and solution oriented company, ISM place major emphasis on customer support and services as we believe that customer satisfaction is still the main priority.

The list of professionals currently engaged by ISM is by no means exhaustive as we are continuously expanding our operations with respect to the market demands.

In the world of Information Technology, it is common for vendors and end-users alike to associate service support in terms of implementation, attending to service calls and rectifying of faults.

At ISM, the definition of "Service Support" goes one step further. Our philosophy is that of a Partnership, a partnership with a common aim of success in implementing the project. A strong partnership between our users and us can only be actualized if we fully share our specialized resources and know-how. Therefore, we hand hold our users during: -

  1. Pre-installation phase by providing advises on implementation consideration, implementation approach, staffing, site preparation and etc.
  2. Installation phase by ensuring trouble free installation, providing user education and training.
  3. Post installation phase by providing technical advice on preventive technique, corrective procedures, products and system improvement.

 

RESEARCH AND DEVELOPMENT

ISM term this as a justification to produce better high quality software & services for all its customers. We believe that when people buy a product, they are looking at the benefits that they can receive rather than the actual attributes.

In our company, we endeavor to produce superior products that make our company the leader in the computer industry. We believe in enhancing the quality of working life in our society and our products will reflect true value.

Our main operational aspects of Research and Development falls into main categories :-

a) Market Analysis

The constant changes in Information Technology have brought about tremendous changes in the requirement of various industries. People are gaining awareness at to what and how computers can assist them in doing.

b) Software Development & Upgrading

Software Development remains an activity of major importance. In order to stand out and establish itself in the market, ISM will from time to time upgrade its existing software and venture into new software technologies available.

 

For any queries, please e-mail to: [email protected] (Support Team)

For Sales and Product Infomation, please e-mail to: [email protected]

Or Visit Our Other Web Site : http://members.easyspace.com/intrasoft

 

Copyright © 1997-1999 ISM Malaysia All Rights Reserved.